Remote Check-in: LabKey Revolutionizes the Hospitality Industry

Remote check-in represents a groundbreaking shift in the hospitality sector. This system allows guests to register and authenticate their identity without any physical interaction with the staff, ensuring a secure, fast, and compliant experience. Thanks to this technology, hospitality establishments can eliminate reception desk queues, reduce operational costs, and provide a service available 24/7.

Why Is Remote Check-in the Future of Hospitality?

The digital evolution has transformed the hospitality sector, and automated check-in is key to a seamless and hassle-free experience. Accommodation providers, from hotels to bed & breakfasts, short-term rentals, and co-working spaces, can benefit from a system that:

• Eliminates reception desk queues, improving the customer experience.
• Enhances security, reducing the risk of identity verification errors.
• Optimizes staff management, freeing resources for other services.
• Enables 24/7 access, allowing guests to check in and out at their convenience.
• Ensures compliance with access security and digital identity regulations.

How Does LabKey’s Remote Check-in Work?

LabKey has developed an innovative solution that leverages tokenization technology to make digital check-in even more secure and accessible. The system follows a two-step process:

1. TOKEN_ACCESS – Generated when the guest registers their identity document via European (eIDAS) or international (such as credit card) recognition systems, ensuring secure authentication.
2. TOKEN_CHECK-IN – Linked to the physical access to the establishment, this token ensures that the guest’s identity is validated in real-time, guaranteeing compliance and security.

Thanks to this patented made-in-Italy technology, guests can access their accommodations autonomously using a digital key code, without the need for on-site staff.

A Practical Example: The International Guest

Imagine an Italian traveler, Carlo, landing in Los Angeles at 2:30 AM. After a long journey, all he wants is to reach his accommodation and rest. However, with traditional methods, he might encounter several issues:

• The reception desk might be closed.
• He would have to wait until morning for check-in.
• The only alternative would be a night reception service, increasing operational costs for the establishment.

With LabKey’s remote check-in, Jani experiences a completely different and much more efficient process. Before departure, he receives a confirmation email with instructions for digital registration. After securely uploading his ID through a compliant system, he obtains a TOKEN_ACCESS, valid for his reservation.

Upon arrival in Los Angeles, Carlo opens the email on his smartphone and uses the access code generated by LabKey’s system. This code, linked to the TOKEN_CHECK-IN, allows him to enter his room directly, without stopping at the reception desk. In less than a minute, Carlo is in his room, ready to rest.

All of this happens with complete security: the system verifies his identity and ensures that only authorized guests can access the premises.

Benefits for Hospitality Establishments

LabKey’s solutions are designed to meet the needs of hotels, B&Bs, residences, and short-term rentals, offering numerous advantages:

• Secure access compliant with guest identification regulations.
• Elimination of waiting times, leading to an improved customer experience.
• Operational cost optimization, reducing the need for night staff.
• Real-time access management, even remotely.
• Patented, reliable technology, designed for the modern hospitality sector.
• Compatibility with multiple access modes, including QR Codes, NFC, and mobile apps.

A Digital Revolution for the Hospitality Sector

LabKey’s remote check-in represents the future of hospitality, making the check-in process more seamless, faster, and more secure. This technology allows accommodation providers to adapt to new market demands, offering a frictionless digital experience for guests while ensuring maximum operational efficiency.

Discover how LabKey can transform your access management system by visiting our website: www.labkey.io.